Cancellation policy
At DOS DOZE, we strive to process and ship your orders as quickly as possible. This Order Cancellation Policy explains how you can cancel or modify a purchase.
1. Cancellation Before Shipment
-
Orders can be canceled within [8] hours after purchase if they have not yet been shipped.
-
To request a cancellation, please contact us immediately at admin@dosdoze.net with your order number.
2. Cancellation After Shipment
-
Once an order has been shipped, it cannot be canceled. However, you may request a return or exchange in accordance with our Return Policy.
3. Custom or Special Orders
-
Custom-made or personalized items cannot be canceled once production has started.
4. Refunds for Canceled Orders
-
Approved cancellations will be refunded to your original payment method within [5] business days.
5. Contact
For any questions about cancellations, please email us at admin@dosdoze.net.